Mortgage Application Tracking App

Work while at Fifth Tribe | Client: Guidance Residential

Project Summary:

The process of financing a home is more often than not complicated and stressful. Like many of its competitors, Guidance Residential, a home financing company based in Reston, Virginia, struggled to facilitate a more seamless process for its clients while also improving the quality of its customer service. Guidance Residential enlisted the help of Fifth Tribe in order to smooth out the bumps. For this home financing process, we had to map out the user journey on both ends of the spectrum, the customer’s and the realtor’s. From this extensive design sprint I came up with the flow and design for two stand alone but connected mobile app.

Client interface wireframe

Realtor interface wireframe